Ask the Expert

Frequently asked questions about ZGlide

What is ZGlide Suspension and how does it work?

ZGlide Suspension is a patented direct replacement front wheel fork kit for zero turn mowers. ZGlide Suspension forks use embedded torsion technology in every fork to provide suspension that enables each front wheel to slightly pivot independently when going over rough terrain. This independent pivoting capability absorbs shock generated from traveling over terrain rather than transferring it through the frame, as with original equipment cast metal forks. The resulting shock absorption improves operator comfort and improves cut quality by reducing the amount of shock and bounce transferred to the mower deck. View the demonstration videos to see how ZGlide Suspension improves comfort and cut quality. 

Do ZGlide Suspension forks fit my mower?

ZGlide Suspension works as a direct replacement front fork for many leading models of commercial and residential zero turn mowers.  You can view our complete list of support models here. Don’t see your model listed, let us know by filling out this quick request form. We’ll keep you posted should we add you model in the future.

Do I need to order two ZGlide Suspension forks for my mower?

No. ZGlide Suspension forks are sold in pairs, as they are a direct replacement for both front original equipment forks.

What comes in each ZGlide Suspension fork kit?

Each ZGlide Suspension fork kit comes with two ZGlide Suspension forks, instructions and any additional hardware (such as axle bolts or nuts) that may be required to complete the installation. Take a look at our installation video tutorials and installation instructions to see how to install ZGlide Suspension forks on your mower.

How does ZGlide Suspension improve the ride of my mower?

We’ve found that ZGlide Suspension forks improve the ride of zero turn mowers by using embedded torsion technology in every fork to provide suspension that enables each front wheel to slightly pivot independently when going over rough terrain. This independent pivoting capability absorbs shock generated from traveling over terrain rather than transferring it through the frame, as with original equipment cast metal forks. The resulting shock absorption improves operator comfort and improves cut quality by reducing the amount of shock and bounce transferred to the mower deck. View the demonstration video to see how ZGlide Suspension improves comfort and cut quality. 

Does ZGlide Suspension affect how my mower cuts?

Our studies show that ZGlide Suspension forks improve the cut of zero turn mowers by reducing the bounce of the mower deck that occurs when traveling over rough terrain on a mower equipped with original equipment forks. ZGlide Suspension forks use embedded torsion technology in every fork to provide suspension that enables each front wheel to slightly pivot independently when going over rough terrain. This independent pivoting capability absorbs shock generated from traveling over terrain rather than transferring it through the frame, as with original equipment cast metal forks. View the demonstration video to see how ZGlide Suspension improves comfort and cut quality.

How long does it take to install ZGlide Suspension forks?

Installing ZGlide Suspension forks is a quick project that can be completed using simple hand tools in less than an hour.  Because every brand and model of mower is a little different, installation varies. Take a look at our installation video tutorials and installation instructions to see how to install ZGlide Suspension forks on your mower.

What tools will I need to install ZGlide Suspension forks?

Basic hand tools, a floor jack, wheel chocks and a mower deck leveling gauge are required when installing ZGlide Suspension forks. Some models may require a grease gun and grease; however, be sure to consult our installation video tutorials and installation instructions to see what is required to install ZGlide Suspension forks on your mower.

Are there online instructions or videos to help me install my ZGlide Suspension forks?

Yes. We’ve have step-by-step instructional videos and installation instructions available for every ZGlide Suspension product. See our complete library of installation video tutorials and installation instructions to see what is required to install ZGlide Suspension forks on your mower.

Where can I get help installing ZGlide Suspension forks?

ZGlide Suspension forks were designed for quick, easy installation; however, we know not everyone has the time to complete the installation.  Simply visit one of our dealer locations nearest you to schedule installation of your ZGlide Suspension forks.  Pricing for installation is set by the dealer.

What additional maintenance is required once ZGlide Suspension forks are installed?

ZGlide Suspension forks require little additional maintenance. Because some initial settling and compression may occur with the in-fork torsion suspension, we recommend rechecking the level of the mower deck after 50 hours of use. Should the front of the mower deck be too low, simply relocate the axle bolt on each ZGlide Suspension fork to the lower hole and recheck deck level.  If additional leveling is required at any time, consult the owner’s manual for your mower and follow the instructions. Additionally, owners should always follow all recommended maintenance schedules from the mower manufacturer.

Why are there two sets of holes in the ZGlide Suspension fork?

ZGlide Suspension forks include two sets of axle bolt holes to minimize the need for deck leveling throughout the life of the mower. Upon initial installation, the front caster wheels should be installed using the axle bolt through the top hole. Because some initial settling and compression may occur with the in-fork torsion suspension, we recommend rechecking the level of the mower deck after 50 hours of use. Should the front of the mower deck be too low, simply relocate the axle bolt on each ZGlide Suspension fork to the lower hole and recheck deck level.  If additional leveling is required at any time, consult the owner’s manual for your mower and follow the instructions. Additionally, owners should always follow all recommended maintenance schedules from the mower manufacturer.

Which hole should I use when installing ZGlide Suspension forks?

Upon initial installation, the front caster wheels should be installed using the axle bolt through the top hole. Because some initial settling and compression may occur with the in-fork torsion suspension, we recommend rechecking the level of the mower deck after 50 hours of use. Should the front of the mower deck be too low, simply relocate the axle bolt on each ZGlide Suspension fork to the lower hole and recheck deck level.  If additional leveling is required at any time, consult the owner’s manual for your mower and follow the instructions. Additionally, owners should always follow all recommended maintenance schedules from the mower manufacturer.

Do ZGlide Suspension forks work with Michelin front caster Tweels?

Yes. ZGlide Suspension forks are compatible in instances where Michelin front caster Tweels are available. However, owners should consult the owner’s manual for their mower to ensure that the original equipment front caster wheels are not used for ballast/counter weight prior to installation.  ZGlide Suspension cannot guarantee or recommend machine-specific applications of Michelin products.

How do I request ZGlide Suspension forks for my mower if forks aren’t currently available?

ZGlide Suspension is always expanding our product line based on customer feedback and requests. Simply complete this form to request your mower be added to our growing list of applications. Should we add the mower requested, we’ll let you know via email.

Can I buy Michelin front caster Tweels from ZGlide Suspension?

All of our products on ZGlide Suspension are available for purchase individually or combined as a kit.

Who makes ZGlide Suspension forks?

ZGlide Suspension forks are American-made and are specifically designed and engineered for a myriad of makes and models supported by ZGlide Suspension.

What is the warranty on ZGlide Suspension forks?

ZGlide Suspension forks (and its component parts) of its own manufacture are warranted against defects in materials and workmanship under normal use and service for twelve (12) months from the date of purchase.  Seller does not warrant accessories or components that are not manufactured by Seller.  Buyer must give Seller notice in writing of any alleged defect covered by this warranty (together with all identifying details, including the type of equipment and the date of purchase) by sending an email to warranty@zglidesuspension.com with the subject line “Warranty Claim” and include a copy of the original dated receipt (proof of purchase) and a photo of the fork. Warranty claims must be received via email by ZGlide Suspension prior the expiration of the Warranty Period. No oral or written information or advice given by ZGlide Suspension, its dealers or employees shall create a warranty or in any way increase the scope of this warranty.

What is the return policy for ZGlide Suspension forks?

ZGlide Suspension offers returns on all products purchased directly from ZGlide Suspension for up to 30 days from the date of the online purchase. To be eligible for a return, the ZGlide Suspension forks must be unused and in the original packaging. ZGlide Suspension products purchased from one of our dealer partners are subject to the dealer’s return policy. See dealer for details. To complete your return of an online purchase made directly from ZGlide Suspension, email returns@zglidesuspension.com with proof of purchase and the reason for the return. A member of our team will contact you directly to assist with shipping and refunding your purchase. Returns of any items not in the original condition, damaged or missing parts for reasons not due to our error will not be returned.  Any item that is returned more than 30 days after delivery. For questions about returns or to submit a return, email returns@zglidesuspension.com.

Where can I buy ZGlide Suspension forks?

ZGlide Suspension forks are available from our network of dealers across North America or via our website at www.ZGlideSuspension.com.

Do you ship ZGlide Suspension internationally?

Yes. ZGlide Suspension forks are distributed through our North American dealer network and are available via our website at www.ZGlideSuspension.com.

How long will ZGlide Suspension forks last?

ZGlide Suspension forks are engineered and designed for durability. Our long-term testing with both commercial operators and homeowners have shown strong performance for well over 1,000 hours of operation and are still going strong.

Are their different colors of ZGlide Suspension forks?

No. ZGlide Suspension forks are only available in black.

Will ZGlide Suspension forks affect the value of my mower?

ZGlide Suspension forks are an aftermarket accessory for zero turn mowers that we believe will positively affect the value of a mower. ZGlide Suspension forks use embedded torsion technology in every fork to provide suspension that enables each front wheel to slightly pivot independently when going over rough terrain. This independent pivoting capability absorbs shock generated from traveling over terrain rather than transferring it through the frame, as with original equipment cast metal forks. The resulting shock absorption improves operator comfort and improves cut quality by reducing the amount of shock and bounce transferred to the mower deck. View the demonstration video to see how ZGlide Suspension improves comfort and cut quality.

Who can I call with questions about ZGlide Suspension?

Our team of experts at ZGlide Suspension are available to answer questions Mondays through Fridays from 8 a.m. through 5 p.m. Eastern by calling 317-758-4241.

What is ZGlide Suspension and how does it work?

ZGlide Suspension is a patented direct replacement front wheel fork kit for zero turn mowers. ZGlide Suspension forks use embedded torsion technology in every fork to provide suspension that enables each front wheel to slightly pivot independently when going over rough terrain. This independent pivoting capability absorbs shock generated from traveling over terrain rather than transferring it through the frame, as with original equipment cast metal forks. The resulting shock absorption improves operator comfort and improves cut quality by reducing the amount of shock and bounce transferred to the mower deck. View the demonstration videos to see how ZGlide Suspension improves comfort and cut quality. 

Do ZGlide Suspension forks fit my mower?

ZGlide Suspension works as a direct replacement front fork for many leading models of commercial and residential zero turn mowers.  You can view our complete list of support models here. Don’t see your model listed, let us know by filling out this quick request form. We’ll keep you posted should we add you model in the future.

Do I need to order two ZGlide Suspension forks for my mower?

No. ZGlide Suspension forks are sold in pairs, as they are a direct replacement for both front original equipment forks.

How does ZGlide Suspension improve the ride of my mower?

We’ve found that ZGlide Suspension forks improve the ride of zero turn mowers by using embedded torsion technology in every fork to provide suspension that enables each front wheel to slightly pivot independently when going over rough terrain. This independent pivoting capability absorbs shock generated from traveling over terrain rather than transferring it through the frame, as with original equipment cast metal forks. The resulting shock absorption improves operator comfort and improves cut quality by reducing the amount of shock and bounce transferred to the mower deck. View the demonstration video to see how ZGlide Suspension improves comfort and cut quality. 

Does ZGlide Suspension affect how my mower cuts?

Our studies show that ZGlide Suspension forks improve the cut of zero turn mowers by reducing the bounce of the mower deck that occurs when traveling over rough terrain on a mower equipped with original equipment forks. ZGlide Suspension forks use embedded torsion technology in every fork to provide suspension that enables each front wheel to slightly pivot independently when going over rough terrain. This independent pivoting capability absorbs shock generated from traveling over terrain rather than transferring it through the frame, as with original equipment cast metal forks. View the demonstration video to see how ZGlide Suspension improves comfort and cut quality.

Do ZGlide Suspension forks work with Michelin front caster Tweels?

Yes. ZGlide Suspension forks are compatible in instances where Michelin front caster Tweels are available. However, owners should consult the owner’s manual for their mower to ensure that the original equipment front caster wheels are not used for ballast/counter weight prior to installation.  ZGlide Suspension cannot guarantee or recommend machine-specific applications of Michelin products.

How do I request ZGlide Suspension forks for my mower if forks aren’t currently available?

ZGlide Suspension is always expanding our product line based on customer feedback and requests. Simply complete this form to request your mower be added to our growing list of applications. Should we add the mower requested, we’ll let you know via email.

Can I buy Michelin front caster Tweels from ZGlide Suspension?

All of our products on ZGlide Suspension are available for purchase individually or combined as a kit.

What is the warranty on ZGlide Suspension forks?

ZGlide Suspension forks (and its component parts) of its own manufacture are warranted against defects in materials and workmanship under normal use and service for twelve (12) months from the date of purchase.  Seller does not warrant accessories or components that are not manufactured by Seller.  Buyer must give Seller notice in writing of any alleged defect covered by this warranty (together with all identifying details, including the type of equipment and the date of purchase) by sending an email to warranty@zglidesuspension.com with the subject line “Warranty Claim” and include a copy of the original dated receipt (proof of purchase) and a photo of the fork. Warranty claims must be received via email by ZGlide Suspension prior the expiration of the Warranty Period. No oral or written information or advice given by ZGlide Suspension, its dealers or employees shall create a warranty or in any way increase the scope of this warranty.

What is the return policy for ZGlide Suspension forks?

ZGlide Suspension offers returns on all products purchased directly from ZGlide Suspension for up to 30 days from the date of the online purchase. To be eligible for a return, the ZGlide Suspension forks must be unused and in the original packaging. ZGlide Suspension products purchased from one of our dealer partners are subject to the dealer’s return policy. See dealer for details. To complete your return of an online purchase made directly from ZGlide Suspension, email returns@zglidesuspension.com with proof of purchase and the reason for the return. A member of our team will contact you directly to assist with shipping and refunding your purchase. Returns of any items not in the original condition, damaged or missing parts for reasons not due to our error will not be returned.  Any item that is returned more than 30 days after delivery. For questions about returns or to submit a return, email returns@zglidesuspension.com.

Where can I buy ZGlide Suspension forks?

ZGlide Suspension forks are available from our network of dealers across North America or via our website at www.ZGlideSuspension.com.

How long will ZGlide Suspension forks last?

ZGlide Suspension forks are engineered and designed for durability. Our long-term testing with both commercial operators and homeowners have shown strong performance for well over 1,000 hours of operation and are still going strong.

Are their different colors of ZGlide Suspension forks?

No. ZGlide Suspension forks are only available in black.

Will ZGlide Suspension forks affect the value of my mower?

ZGlide Suspension forks are an aftermarket accessory for zero turn mowers that we believe will positively affect the value of a mower. ZGlide Suspension forks use embedded torsion technology in every fork to provide suspension that enables each front wheel to slightly pivot independently when going over rough terrain. This independent pivoting capability absorbs shock generated from traveling over terrain rather than transferring it through the frame, as with original equipment cast metal forks. The resulting shock absorption improves operator comfort and improves cut quality by reducing the amount of shock and bounce transferred to the mower deck. View the demonstration video to see how ZGlide Suspension improves comfort and cut quality.

What comes in each ZGlide Suspension fork kit?

Each ZGlide Suspension fork kit comes with two ZGlide Suspension forks, instructions and any additional hardware (such as axle bolts or nuts) that may be required to complete the installation. Take a look at our installation video tutorials and installation instructions to see how to install ZGlide Suspension forks on your mower.

How long does it take to install ZGlide Suspension forks?

Installing ZGlide Suspension forks is a quick project that can be completed using simple hand tools in less than an hour.  Because every brand and model of mower is a little different, installation varies. Take a look at our installation video tutorials and installation instructions to see how to install ZGlide Suspension forks on your mower.

What tools will I need to install ZGlide Suspension forks?

Basic hand tools, a floor jack, wheel chocks and a mower deck leveling gauge are required when installing ZGlide Suspension forks. Some models may require a grease gun and grease; however, be sure to consult our installation video tutorials and installation instructions to see what is required to install ZGlide Suspension forks on your mower.

Are there online instructions or videos to help me install my ZGlide Suspension forks?

Yes. We’ve have step-by-step instructional videos and installation instructions available for every ZGlide Suspension product. See our complete library of installation video tutorials and installation instructions to see what is required to install ZGlide Suspension forks on your mower.

Where can I get help installing ZGlide Suspension forks?

ZGlide Suspension forks were designed for quick, easy installation; however, we know not everyone has the time to complete the installation.  Simply visit one of our dealer locations nearest you to schedule installation of your ZGlide Suspension forks.  Pricing for installation is set by the dealer.

Which hole should I use when installing ZGlide Suspension forks?

Upon initial installation, the front caster wheels should be installed using the axle bolt through the top hole. Because some initial settling and compression may occur with the in-fork torsion suspension, we recommend rechecking the level of the mower deck after 50 hours of use. Should the front of the mower deck be too low, simply relocate the axle bolt on each ZGlide Suspension fork to the lower hole and recheck deck level.  If additional leveling is required at any time, consult the owner’s manual for your mower and follow the instructions. Additionally, owners should always follow all recommended maintenance schedules from the mower manufacturer.

What additional maintenance is required once ZGlide Suspension forks are installed?

ZGlide Suspension forks require little additional maintenance. Because some initial settling and compression may occur with the in-fork torsion suspension, we recommend rechecking the level of the mower deck after 50 hours of use. Should the front of the mower deck be too low, simply relocate the axle bolt on each ZGlide Suspension fork to the lower hole and recheck deck level.  If additional leveling is required at any time, consult the owner’s manual for your mower and follow the instructions. Additionally, owners should always follow all recommended maintenance schedules from the mower manufacturer.

Why are there two sets of holes in the ZGlide Suspension fork?

ZGlide Suspension forks include two sets of axle bolt holes to minimize the need for deck leveling throughout the life of the mower. Upon initial installation, the front caster wheels should be installed using the axle bolt through the top hole. Because some initial settling and compression may occur with the in-fork torsion suspension, we recommend rechecking the level of the mower deck after 50 hours of use. Should the front of the mower deck be too low, simply relocate the axle bolt on each ZGlide Suspension fork to the lower hole and recheck deck level.  If additional leveling is required at any time, consult the owner’s manual for your mower and follow the instructions. Additionally, owners should always follow all recommended maintenance schedules from the mower manufacturer.

Who makes ZGlide Suspension forks?

ZGlide Suspension forks are American-made and are specifically designed and engineered for a myriad of makes and models supported by ZGlide Suspension.

Do you ship ZGlide Suspension internationally?

Yes. ZGlide Suspension forks are distributed through our North American dealer network and are available via our website at www.ZGlideSuspension.com.

Who can I call with questions about ZGlide Suspension?

Our team of experts at ZGlide Suspension are available to answer questions Mondays through Fridays from 8 a.m. through 5 p.m. Eastern by calling 317-758-4241.